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Creating, Using and Managing Your Passcode

You are required to create a 6-digit passcode when you enroll your identity on the Mesh. When creating your passcode, be sure to choose something that will be difficult for others to guess. Don't base your passcode off of easy-to-guess numbers such as an important date in your life, your phone number or your social security number. Also, don't use a logical sequence of numbers such as 123456 or the same number for all digits like 222222. You might consider using the date of an obscure historical event or an obscure event in your own life like when you saw your favorite band in concert. Best of all just select a random set of numbers and commit them to memory.

Your passcode is a shared secret that you use to identify yourself to your Trustee. If you do not have a personal Trustee, and hence have been assigned a remote virtual Trustee, you will be asked to enter your passcode at least once a day for authentication purposes. If you do have a personal Trustee and have linked your phone with it, you will only be prompted to enter your passcode once a week to make sure you remember it. Note that your passcode is required when you are moving your identity to a new phone or when linking with a new personal Trustee.

Because this is a secret shared ONLY between you and your Trustee, THERE IS NO CENTRAL SERVICE TO HELP YOU RESET IT. It's imperative that you commit your passcode to memory and keep it an absolute secret. Once you have linked your phone with your personal Trustee, you will be able to
colorstream with your Trustee to reset it as needed. If you do not link your phone with a personal Trustee and forget your passcode, your only recourse will be to wipe out your mesh identity and start again from scratch. You will lose all data that was associated with your existing mesh identity if you choose to restart with a new one.

Learn more about the Mesh by visiting the Help Center.